By bridging technical vision and business value, a complex AI concept was transformed into a streamlined client lifecycle platform
I was approached by an AI developer who needed help to get organised. He struggled with:
Technical concept focused heavily on implementation details without clear structure.
No defined path from technical capability to tangible business outcomes.
Insufficient focus on the stakeholder journey for effective adoption.
Conducted collaborative discussions to extract and clarify the AI-powered onboarding vision.
Organized the concept into logical components and clear workflow stages.
Created visualizations of the complete user journey for stakeholder validation.
Evolved the concept from a proposal tool to a comprehensive client lifecycle platform.
Integrated explainable AI and verification touchpoints to build stakeholder trust.
Technical Document Processing System
a complex, implementation-focused concept with limited business alignment.
Interactive Client Collaboration Platform
Transparent, streamlined platform spanning the entire client lifecycle.
70% reduction in client onboarding time, from 12 weeks to 2 weeks.
85% boost in sales team confidence with reduced documentation errors.
Platform benefits extended across the entire client relationship.
Created a differentiated solution driving long-term business value
"Bret isn't kidding about his superpower. His attention to detail and his process for extracting information out of conversations and technical designs are second to none. Without Bret, my product likely wouldn't have moved beyond backend. He has a unique ability to understand technical goals and translate them into UI/UX that makes sense for users. He made me reflect on my goals and why I started working on the product in the first place, which truly brought it to life. Thank you, Bret!"
Jacob Denyer - Director of Cloud Transformation Platfrom
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